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The optimal phygical (physical and digital combined) guest experience is created through a combination of frontline staff insights and aggregated data. Our guides and routine suggestions help streamline and simplify loyalty, allowing you to focus on delivering an exceptional guest experience.
Measuring program performance with KPIs helps make changes based on market, season, and goals. Set goals for member recruitment, how often they visit, and how much they spend. Keep an eye on how things are going so you can make smart decisions.
There are many ways to recruit members, and our graphical kits offer a range of options. These include physical posters in various sizes and formats, as well as SoMe and web graphics that are easily accessible and editable.
Personalize the digital guest experience based on member profile and behavior, to offer relevant communication. This boosts loyalty, increases visits and spending. Use our templates to create conversion-driving journeys easily.
By utilizing campaigns that feature locked member prices, bonus incentives, member gift cards, and exclusive offers, you can stimulate a balanced flow of traffic throughout the year and incentivize direct bookings. Additionally, launching a campaign provides an excellent opportunity to communicate its benefits to your members through targeted messaging.
The final step in the Loyall program strategy is to analyze your activities and results, and ensure that established routines are maintained. To facilitate this process, our Loyalty+ dashboard offers a comprehensive overview of key metrics such as member recruitment, average basket size, purchase frequency, and other relevant performance indicators.